Yes, you will have days when running your small business will seem to have just one frustration after another! But when you have staff who work for you, then you need the resilience to remain positive, because how you deal with those frustrations and demands wll so often be setting an example that your staff will follow.
So if you are in a leadership role, the video is an important reminder to us that we can choose the attitude we adopt when responding to the pressures and frustrations of a small business .....
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